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terms of use

Welcome to Oscar Rattan, the social platform that connects homeowners with professionals specialized in all fields of home design.

These Terms of Use define the agreement concluded between you as a user and Oscar Ratan Limited, and govern your use of the products and services that we offer to you through our website and applications (referred to as “Oscar Ratan Website”, “Oscar Ratan” or “Oscar Ratan Platform”). This agreement also provides important information for you, including information about your commitment to your content, the limits of our liability towards you, your agreement to resolve any dispute by individual arbitration, and waiving the right to participate in a class action lawsuit. By accessing Oscar Rattan, you agree to the following terms:

Oscar Rattan provides translations of the English version of the Terms of Use into other languages. Any translation of these Terms of Use is provided solely for your convenience, and the English version governs your relationship with Oscar Rattan. Furthermore, in the event of any discrepancies between the English version of the Terms of Use and any other translated version, the English version shall control.

Using Oscar Ratan

  • Registration: Accessing certain functions on the Oscar Rattan platform requires you to register on the site, and if you register with us, you agree to provide us with accurate information and keep it updated to ensure its accuracy. We at Oscar Ratan handle your personal information that you provide to us when registering on the site in accordance with our Privacy Policy. You may register with Oscar Ratan using a third-party service (such as registering using Facebook), where you authorize us to access, store and use your information from this party as permitted. by that service, as described in our Privacy Policy. If you believe that someone has hacked your account or your account has been misused, please contact Oscar Rattan Customer Service immediately.
  • Privacy Policy: You may access our Privacy Policy located on the Site at any time. By accessing the Oscar Rattan Platform, you agree to accept what is stated in the Privacy Policy, regardless of whether you are registered with us or not.
  • Expert Profile: If you are a professional service provider, you can set up a profile of yourself as an expert/professional. If you do so, you give us the right to include your profile on our list of experts and service providers, and you will be able to communicate with others on the Oscar Rattan platform, and your profile with us is subject to our Privacy Policy.
  • Termination of Service: Oscar Ratan Platform has the right to suspend your use of the Site or terminate the Service at any time and for any reason without notice to you, or any liability to you; We may terminate your Oscar Rattan account at any time for any reason, including if you violate any of our site policies. Some of the agreed upon terms and conditions will remain even after your use of the site is terminated.
  • Purchase
    – If the order price exceeds 5000 Egyptian pounds, a deposit of 30% of the total order amount must be paid.
    – In case of modification in the sizes or colors of any product, a deposit of 50% of the total order amount must be paid.
    – To confirm the order a deposit amount equal to the shipping cost must be paid.

Acceptable Use

As part of the Oscar Ratan Terms of Use policy, you agree not to use the information or services or any part of the Oscar Ratan platform to take any action or actions that may: conflict with the public image of Oscar Ratan and its reputation promote any illegal activity or content, including but not limited to animal and child abuse, violence, and the illegal use of drugs and alcoholic beverages. Violate copyright, trademark, patent, property rights, or Oscar Ratan's privacy policies or those of any third parties. Any explicit or implicit expression that shows that your data or activities or issues are approved by us without obtaining our prior written consent in each case. Violate any applicable law, regulation, decree, or rule, or encourage any behavior that constitutes a criminal offense or civil liability. Any defamation, threat, harassment, invasion of privacy, abuse, torture, or display of hatred or discrimination, or even any pornographic implications. Transfer any trade secret or other materials, or any confidential information about any person or company without permission. Restrict or prevent any other visitor from using the Oscar Ratan platform, including but not limited to hacking or concealing/deleting any part of the platform. Modify, configure, sublicense, translate, sell, reverse engineer, or disassemble any part of the Oscar Ratan platform. Remove any copyright, trademark, or other proprietary notices included in the Oscar Ratan platform. License, sell, lease, transfer, assign, or transfer ownership of any rights under these terms to any third party, or exploit them commercially or profit from the information or content on the Oscar Ratan platform, or any part thereof in any way, except as expressly permitted here. Place or mirror any part of the Oscar Ratan platform without our prior written permission. Publish any viruses or other harmful software. Interfere with or disrupt any of the services or equipment by increasing the load on the Oscar Ratan platform or any of its licensors or suppliers with the intent to harm. Interfere with, participate in, publish, or distribute unsolicited or disruptive emails, chain letters, pyramid schemes, or other unwanted items or even commercial emails. Use any manual method or any web applications or bots or data retrieval or search applications, or even any automated or manual applications to retrieve or index data on the Oscar Ratan platform in any way for reproduction or reuse or to invalidate the navigational structure or display format of the platform or its content or assets and its security measures. Forge the interface or manipulate other identifiers to conceal sources. Implement any form of monitoring or network analysis tools or any other technologies to intercept, decrypt, search, or display any messages between Oscar Ratan platform servers, or other data not intended for you. Harvest or collect information about any visitor to the Oscar Ratan platform without obtaining their explicit consent or/and contain any reference to or resemblance to a specific third party, unless explicit consent has been obtained from those individuals or their parents/ or legal guardians if they are minors.

Your Content

  • Identify Your Content: The Oscar Rattan Platform enables you to post material, including but not limited to; Photos, personal photos, messages and comments. You can also rate third-party service providers and their products and services. All materials that you submit on the Platform will be known as “Your Content,” and you acknowledge and agree that, as part of using Oscar Rattan, your Content will be displayed and viewed by everyone and will not be treated as confidential or private.
  • Permission to Use Your Content: You grant our Platform, our affiliates and licensors, without compensation to you or any third party, a non-exclusive, perpetual, irrevocable, royalty-free, fully paid, worldwide license (including the right to collect (several stages), using, producing, processing, adapting, publicly displaying, modifying or preparing derivative works, publishing, transmitting and compiling Your Content, or any part thereof throughout the world in any form or medium for publication (whether known or later created) for the duration of the copyright or any other rights to your content. Such permission will be perpetual and may not be revoked for any reason, to the maximum extent permitted by law. Furthermore, to the extent permitted by law, you waive and undertake not to assert any moral rights that may exist in your content. If you identify yourself by name or post a picture, voice, or video of yourself, you allow us and our affiliates and licensees, without compensation to you or others, to reproduce, print, and publish your name, voice, or similar ideas in any form or on any website. Media (whether known or created later) and for all parts of the world. This license will be perpetual and may not be revoked for any reason, except as required by applicable law, and you agree that we may not use your content in any way that we do not consider appropriate or necessary.
  • Ownership: We agree and acknowledge that you or any of your licensors as applicable retain ownership or copyright rights to your Content, subject to the non-exclusive rights granted to us in the preceding paragraph, and that no transfer of our proprietary rights under this Agreement. In addition, with regard to your content that comes in the form of images, and taking into account Oscar Rattan products and the user experience on Oscar Rattan, we will: (a) use these images within valid commercial frameworks to preserve them and attribute them to you as they were provided to us by you. , and (b) we will not allow individual third parties to collect images, except for Oscar Rattan's commercial purposes. Oscar Ratan's commercial purposes are concerned with any use in connection with or participating in the Oscar Ratan website, the Oscar Ratan platform, any site that has a direct commercial relationship with Oscar Ratan, the Oscar Ratan application, services or publications, or any type of advertising, marketing or promotion. The platform contains services or information contained by Oscar Rattan or its affiliates. These goals also specifically include the use of your content on the Oscar Ratan platform in relation to the features and functions that Oscar Ratan provides to users to enable them to view and interact with your content.
  • Your Responsibility for Your Content: By posting Your Content on the Oscar Rattan Platform, you represent and warrant to us that you own the ownership rights to such Content, or that you have obtained all necessary licenses from any of the relevant parties to use your Content. that way. This includes obtaining the right to grant us the rights to use your content in accordance with this agreement. You are the best person to judge whether your content violates the intellectual property or personal rights of any third party, and you bear responsibility in relation to this matter, and you are responsible for ensuring that such content does not violate any of these Terms of Use or any of the policies. Copyright and trademarks in Oscar Rattan or any applicable law or regulation. You also agree to pay all fees, charges, and any other monies owed to anyone by reason of Your Content.
  • Limitations: We reserve the right to edit, summarize, or remove your Content entirely for any reason (which includes any reported violation of our Terms of Use, copyright, or trademark), and we reserve the right to edit or refuse to publish any Content you submit. For any reason and without notice.
  • Reviews: Oscar Ratan enables you to post reviews. The reviews you write are your own content.
  • The Website is merely a communication channel, where users can meet and interact with each other for the purpose of buying and selling goods
  • Oscar Ratan does not buy or sell goods, and he cannot be a party to any transaction and is not obligated in any way on behalf of any seller or buyer using the site.
  • Oscar Rattan does not guarantee that the buyer or seller will complete the transaction or that the seller will accept the return or refund of its price.
  • You will not hold Oscar Rattan responsible for the content, actions, reactions, goods or information they display
  • Oscar Rattan is not responsible for non-compliance or conclusion of a contract between users, nor is he responsible for the transfer of legal ownership of goods from the seller to the buyer. The contract for the sale of any goods will be bilateral between the seller and the buyer. At no point does Oscar Rattan have the right
  • Authority nor interest in any goods, and Oscar Rattan has no obligation or claims regarding those goods for which a contract has been concluded between the seller and the buyer.
  • Oscar Ratan is not responsible for any unsatisfactory or delayed performance by either party, nor for any losses, malfunctions or delays, due to unavailable goods or delayed delivery.
  • Oscar Rattan is not required to mediate or resolve any dispute or problem between users.
  • Oscar Rattan does not control or guarantee the quality, safety or legality of any merchandise that is advertised, nor does he control the honesty of users in terms of the content and what they include in the description of their merchandise, nor the ability of sellers to market their merchandise, nor does the buyer pay for the merchandise.
  • Oscar Ratan does not guarantee the quality specifications, their value, or their popularity in the markets. It is the responsibility of the seller and buyer to verify all goods before selling them.
  • Oscar Rattan is not a supplier or manufacturer of any type of merchandise sold or purchased on the Site.
  • Oscar Rattan does not represent or guarantee users' descriptions in terms of their legality, credibility and identity.
  • Oscar Rattan is not responsible for the level of security of any links outside the site, and if the link address is displayed on the pages of Oscar Rattan, its goods are displayed on the pages of a third party, and Oscar Rattan does not guarantee that they are free of viruses or any destructive means. You know and agree that Oscar Rattan We are not responsible for the content or presence of such sites.
  • Users alone must agree between themselves on the method, terms and conditions of delivery and payment, as Oscar Ratan does not bear responsibility in such arrangements, and it only provides optional services for shipping and facilitating payment.
  • Oscar Ratan does not bear any claims arising from errors or negligence, whether caused by a third party or by a third party.
  • Oscar Ratan excludes from its guarantees, terms and conditions any financial losses, damage to reputation, and any special damages arising from your misuse or inability to use the site, and Oscar Ratan does not bear any responsibilities or claims in such cases.
  • You release Oscar Rattan and/or any of his officers and representatives, from any claim, dispute, costs, damages, liability, and any direct loss to any party arising from an act carried out by users of the site, and you specifically waive, in accordance with applicable laws, any claim in This matter.

By posting comments, you acknowledge and agree that: i. You (a) are not a director, employee or officer (“Relevant Party”) of the business whose products or services are the subject of the Comments, (b) you are not a relevant party to parties or individuals that are competitive with the parties or individuals whose products or services you have reviewed, or (c) ) You are not affiliated in any way with the companies or individuals whose products and services are the subject of such comments. ii. Your comment is based on your direct experience with the product, business or individual services that are the subject of that comment. iii. Your comment is accurate, honest and complete. iv. Your comment does not violate any of our policies, including defamation, threatening, harassing, privacy, abusive, hateful, discriminatory or pornographic connotations, as determined by Oscar Rattan. v. If you receive monetary compensation or other incentive for writing or submitting a comment, this will be clearly stated in your comment even if the amount is small. vi. You will not use, post or remove your comment to demand payment from any business or individual, except to deny refund requests related to a bad customer experience.

Oscar Rattan Content and Materials Definition of our content and materials: All intellectual property rights in or related to the Oscar Rattan platform (including but not limited to, our programs, Oscar Rattan trademarks, and the platform logo, except for your content) are owned by Oscar Rattan Ltd. and its affiliates and licensors. The license we grant you: Subject to these terms of use including the restrictions below, we grant you a limited, non-exclusive license to use and access our content and materials in connection with your use of the Oscar Rattan platform, except as expressly agreed otherwise (such as: your eligibility to create a professional profile or enter into a sales or advertising agreement or any other agreement with us), your use of the platform is limited to personal and non-commercial and profit-making use. We may terminate this license at any time and for any reason, except for the rights and licenses granted to you in these terms, we retain all other rights and grant other implicit or otherwise rights and licenses. No endorsement or verification: Please note that the Oscar Rattan platform enables you to access third-party content, products, and services, and it provides a service to interact with them without any control from us. We do not assume any responsibility or endorse or verify the content or offers or behaviors of third parties (including but not limited to, the products and services provided by third parties or the descriptions provided by them). Communication through our platform does not imply endorsement or verification by us, and we do not provide any guarantees or representations regarding the accuracy, completeness, timeliness, or content published on the Oscar Rattan platform by any person. Restrictions: Except as provided in these terms, you agree not to use, modify, reproduce, publish, sell, license, reverse engineer, decompile, or exploit the content or other materials without explicit written permission. The permission granted to you by Oscar Rattan to use the site or platform excludes any commercial use related to the specifications of any of the products or listings of experts for the benefit of any other merchant. You are prohibited from using any data extraction methods or using robots or information collection tools or similar when using the Oscar Rattan platform; you may view and print a reasonable number of copies of the web pages on the platform for your personal use, provided that you retain all ownership notices contained in the original materials including attribution to Oscar Rattan. * Ownership: You acknowledge and agree that the Oscar Rattan platform and its trademarks will remain the property of Oscar Rattan Ltd. The content, information, and services available on the platform are protected by copyright, trademark, and other international laws, and you acknowledge that these laws are valid and enforceable. You also acknowledge that you will not acquire any ownership rights by using the platform.

Terms of Use for Mobile Devices (Mobile) If you access Oscar Ratan through your mobile device using the Oscar Ratan application, all terms of use in the agreement apply, in addition to the Privacy Policy Mobile and the applicable legal notice or end user license agreement, as the case may be. Using the application confirms your agreement to these terms of use.

Report violations of your intellectual property rights

We have approved and enforced certain copyrights and trademarks, for more information including detailed information on how to submit a takedown request, in the event that you believe that content on the Oscar Rattan Platform infringes your intellectual property rights, please read our Copyright and Trademark Policy Commercial. We have no obligation to remove content that you may find personally offensive or offensive. We at Oscar Rattan strive to respond promptly to requests to remove content in accordance with our policies described above and applicable law.

Disclaimer and Limitations of Liability

Please read this section carefully, as it clarifies and defines Oscarrattan's responsibility towards you. "Oscarrattan Entities and Facilities and Units" means Oscarrattan Ltd. and any of its subsidiaries, related companies, suppliers, licensors, partners, officers, directors, employees, agents, and representatives of each. Each provision below applies to the maximum extent permitted by applicable law: We provide you with the site, services, information, products, product specifications, and third-party content on an "as is" and "as available" basis without any warranty of any kind, whether express or implied. For example, Oscarrattan expressly disclaims any warranties or conditions regarding merchantability, title, accuracy, completeness, uninterrupted service, defect in safety and fitness for a particular purpose, and non-infringement, and any warranties arising from course of dealing or commercial usage. Oscarrattan makes no representations regarding liability and expressly disclaims to the maximum extent permitted by law, for: (1) content posted by any third party on the site, (2) product or products descriptions, (3) third-party sites or any product or service of a third party listed or accessible through the site, and (4) the quality or conduct of any third party you deal with regarding your use of the site. * You agree that to the maximum extent permitted by law, Oscarrattan shall not be liable to you under any theory of liability. For example, you agree that Oscarrattan shall not be liable for any indirect, incidental, consequential, special, exemplary damages, or loss of profits or business interruption or damage to information or loss of data (even if Oscarrattan Entities had advised you of the possibility of such damages or predicted their occurrence), that may arise in any way related to your use or inability to use the site or products. Your use of the site or products or information or services is solely at your own risk.

Indemnification You will indemnify Oscar Rattan and its affiliates and their respective employees, directors and agents from any claim brought by any third party, in addition to any amounts owed to the third party whether by settlement or otherwise, as well as their legal costs. incurred by any of the Insured Parties or arising out of or in connection with your use of Oscar Rattan, any alleged violation by you of the applicable Terms, or any violation of applicable law or regulation. We reserve the right, at our own expense, to assume the exclusive defense and control of a matter otherwise subject to indemnification by you, but doing so does not relieve you of your indemnification obligations.

Overview

We reserve the right at any time to: (i) change the terms and conditions of this Agreement consistent with applicable law, (ii) change the Oscar Rattan Platform, including removing or discontinuing any information, services or other features whether or not in whole or in part, and (iii) refuse or terminate your Oscar Ratan Account, or use of and access to the Oscar Ratan Platform.

Any changes we make to these Terms and Conditions will be effective immediately and available on the Oscar Rattan Platform. If you agree to continue using the platform after these changes, this means that you agree to them. If you do not agree to any of these updates, you must not use the Oscar Rattan Platform. Be sure to return to this page frequently to ensure you are familiar with the most current version of the Terms of Use